Privacy Policy for HOTO – Hotel Booking Application
Last Updated: [Enter Date]
HOTO (“we”, “our”, or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the HOTO Hotel Booking Application (“HOTO App”).
By using the HOTO App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you register or make a booking, we may collect:
- Full Name
- Mobile Number
- Email Address
- Profile Photo (optional)
- Government ID details (if required by hotels)
b. Booking Information
- Hotel booking details
- Check-in / Check-out dates
- Guest details
- Payment information (handled securely by payment gateways)
c. Location Information
We may collect:
- Approximate or precise location (if you permit)
Used to show nearby hotels or improve booking experience.
d. Device Information
We automatically collect:
- Device model
- Operating system
- App version
- IP address
- Log data & crash reports
e. Cookies & Tracking
We may use cookies or tracking tools to:
- Improve app performance
- Provide personalized offers
- Analyze usage patterns
2. How We Use Your Information
We use your data to:
- Create and manage your account
- Process hotel bookings
- Send booking confirmations & alerts
- Improve app performance and user experience
- Provide customer support
- Ensure security and prevent fraud
- Send promotional or marketing notifications (optional)
3. Sharing Your Information
We may share your information only with:
a. Hotel Partners
To confirm your booking and manage check-in processes.
b. Service Providers
Such as:
- Payment gateways
- SMS/Email service providers
- Analytics providers
c. Legal Authorities
Only if required:
- To comply with law
- To respond to legal requests
- To protect our rights or prevent fraud
We never sell your personal information to third parties.
4. Data Security
We use advanced security measures to protect your information:
- SSL encryption
- Secure servers
- Access control & monitoring
However, no online service is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights & Choices
You can:
- Update or correct your profile details
- Enable/disable marketing notifications
- Request deletion of your account and data
- Withdraw location permission at any time
To delete your account, contact us at: [Your support email]
6. Children’s Privacy
HOTO does not knowingly collect data from children under the age of 13. If we discover such information, we will delete it immediately.
7. Third-Party Services
Our app may contain links to:
- Hotel websites
- Payment gateways
- Ads or external services
These services have their own privacy policies and we are not responsible for their practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes through:
- App notifications
- Updated version on the app/store
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
HOTO Support Team
Email: hotobooking@gmail.com
Phone: +91 9517409756
Website: www.hotobooking.com
